Shipping & Returns Policy
All items are sold as-is and are a “Final Sale”. There are no returns or refunds or exchanges accepted.
You may return items within 30 days of delivery for a product cost refund if the return is a result of our error (you received an incorrect or defective item, etc.). We'll also pay the return shipping costs.
You should expect to receive your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Adding to your cart or receiving an order confirmation does not guarantee availability. In the case an item is out of stock after receiving an order confirmation, a full refund will be issued for the item. Once an order has been placed, it cannot be changed or cancelled.
We ship orders every Monday and Thursday.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We ship worldwide from our warehouse in Los-Angeles, California, USA, with FedEx, UPS and USPS.
The most popular delivery destinations except domestic are:
Core Anglosphere: Canada, Australia, United Kingdom, New Zealand.
Hispanic America: Mexico, Colombia, Argentina, Peru, Venezuela, Chile, Guatemala, Ecuador, Bolivia, Cuba, Dominican Republic, Honduras, Paraguay, Nicaragua, El Salvador, Costa Rica, Panama, Uruguay, Puerto Rico.
Middle Anglosphere: Nigeria, Philippines, Egypt, Ghana, Thailand, South Africa, Malaysia, Iraq, Brazil, Kenya, Cameroon, Israel, Zimbabwe, Morocco, Madagascar, Tanzania.